Return and Refund
Customers who purchase items through our www.solar-pv-systems.com web shop will receive a full refund if they cancel their orders 24hrs prior to the day of dispatch.
Once goods have been dispatched and up to 7 days thereafter goods purchased can be returned to our address as mentioned in the contact us page, such items are to be received unused and in a as new resalable condition returned at the customers own costs. Any fees and or postal costs will then be deducted from the total leaving a refund balance payable to customers within 21 days.
The web shop has been designed to supply products throughout the UK mainland. Countries or districts outside of this vernacular are advised to make contact with us by email to discuss delivery options.
Goods are dispatched using courier services where possible accepting our terms and conditions. Goods received should be in a new undamaged condition, should the goods be received in a damaged state we then refer you to our general terms and conditions page within this web site.
Customers who have purchased equipment with a manufacturer’s warrantee exceeding the cancellation period are advised to read our general terms and conditions policy.
View our terms and conditions.
If you have any further queries please feel free to contact us